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Artificial like the others, but really intelligent

Reduce service costs N1 and N2

The best support experience using AI and key KCS concepts
to organize a truly useful knowledge base for self-service problem solving 😉

Automate your knowledge base

Create automations with solutions using algorithms and RPA platforms.

Artificial intelligence

Count on a personalized BOTs curation and training model.

Integration with Goobee Teams

Training on the platform generates points of engagement with the content presented. Providing one more important metric to monitor team health

Some available features

Increase employee satisfaction and first call resolution metrics.

Configure training content, mini training, onboarding and manuals.

Improve the experience and leverage solutions for serving Home Office teams.

Configure user interfaces in BOT format, such as Slack, Discord, workplace and WhatsApp.

Integrated with the main Service Desk tools

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