Artificial like the others, but really intelligent
Reduce service costs N1 and N2
The best support experience using AI and key KCS concepts
to organize a truly useful knowledge base for self-service problem solving 😉
Automate your knowledge base
Create automations with solutions using algorithms and RPA platforms.
Count on a personalized BOTs curation and training model.
Integration with Goobee Teams
Training on the platform generates points of engagement with the content presented. Providing one more important metric to monitor team health
Some available features
Increase employee satisfaction and first call resolution metrics.
Configure training content, mini training, onboarding and manuals.
Improve the experience and leverage solutions for serving Home Office teams.
Configure user interfaces in BOT format, such as Slack, Discord, workplace and WhatsApp.